Experience

City of Oxford Community Development Department — Oxford, Ohio

Technical Assistant (2007 - present) / Acting Planner (2005, 2006, 2012) / Engineering Aide (2005 to 2006) / Consultant (2005) / Student Intern (2002 & 2004)

Community Development Communications

  • Collaborated with colleagues to improve Community Development print and web content and maps for inter-office and public use
  • Showcased board and commission cases and City efforts on Community Development Facebook Page
  • Responded to public information requests
  • Answered questions from public via Community Development Facebook Page, phone, email, and in-person

City Website

  • Reviewed previous website and worked with all departments to set goals for new/current website
  • Built Drupal 7 website with responsive design, simplicity, and accessibility
  • Edited and consolidated content from old website, reducing pages from 800 to 300
  • The new website reduced requests for information already available on website
  • Building a prototype for a new, modern, agile website

Telephone System Administrator

  • Oversaw procurement and installation of ShoreTel system
  • Troubleshooted problems and ongoing changes
  • Made proposals for workflow improvements

Cartography & Geographic Information Systems (GIS)

  • Created and maintained geodatabase and geographical features
  • Created maps for various departments, board & commission cases, and city projects
  • Analyzed geospatial data
  • Supervised four to eight Miami University GIS students each year

Process Improvement

  • Revamped Community Development Department forms and workflows from the ground up, simplifying processes and expectations
  • Created new, accessible forms in PDF format
  • Consolidated dozens of spreadsheets and documents into a single, searchable, Microsoft Access database application, with reporting capabilities

ShareFest Recycling Event

  • Improved efficiency and expanded partnerships between the City of Oxford, religious organizations, business, nonprofits, and Miami University
  • Chaired planning committee and marketing subcommittee
  • Prepared final report and evaluation, and presentations
  • Founding member of nonprofit and former board member

Student/Community Relations Commission

  • Improved organization of minutes, notes, and membership
  • Took notes and wrote minutes
  • Encouraged dialogue between commission, City staff, and City Council

Other Duties

  • Reviewed zoning applications and answered zoning code questions
  • Assigned addresses
  • Mapped U.S. Census Bureau data

Miami University — Oxford, Ohio

Austrian Summer Scholars Program Co-Director (2005-2006)

  • Digitized and modernized program management, negotiated contracts, and reduced costs by 40% from 2004 level
  • Oversaw $100,000 budget
  • Communicated with student leaders through email and phone
  • Booked residence halls, hotels, excursions, and planned transportation
  • Reconciled budget and evaluated performance

Education

  • Master of Public Administration, Kent State University, Kent OH — Public Administration, August 2019
  • Bachelor of Arts, Miami University, Oxford, OH — Geography and Urban and Regional Planning, 2004

Skills

  • Accessible documents & forms
  • Website creation, content management, and writing
  • Social media (Facebook, Twitter, and LinkedIn)
  • Cartography
  • Geographic information systems (GIS)
  • Event planning & management
  • Process improvement

Software

  • Microsoft Office
  • Adobe Acrobat, Photoshop, InDesign
  • MailChimp
  • Drupal 7
  • WordPress 4.3-5.0
  • LibreOffice
  • ArcGIS for Desktop
  • ArcGIS Pro
  • Pictometry
  • QGIS

Awards

  • Person of the Year, Kiwanis, 2010
  • Spirit of Community, University of Cincinnati, 2001

Board Membership

  • Miami University Performing Arts Series Advisory Board, 2014 to present
  • ShareFest, 2013-2015

Conference Presentations

  • “Dumpster Dieting: WYMO & ShareFest” — 2018 Ohio Town & Gown Summit (Bowling Green, OH) — with Dr. Nick Hennessy & Dr. Claire Semer of Bowling Green State University and Rob Abowitz of Miami University
  • “ShareFest: A Year-End and Community-Wide Recycling Event” — 2015 International Town & Gown Association Conference (Washington, DC) — with Dr. Carol Michael